Terms & Conditions
Welcome to Litso Medicare. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
About Litso Medicare
Litso Medicare provides healthcare-related services, including but not limited to home nursing, caregiver assistance, patient care, medical attendants, physiotherapy, medical equipment support, and other healthcare services.
Acceptance of Terms
By using this website, booking our services, or contacting us through any communication channel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Eligibility
You must be at least 18 years of age or have the consent of a legal guardian to use our services.
Healthcare Services
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All healthcare services are subject to availability.
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We reserve the right to accept or decline service requests based on operational, medical, or safety considerations.
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Our healthcare professionals provide services according to their qualifications and applicable healthcare standards.
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Our services do not replace emergency medical care. In case of a medical emergency, immediately contact your local emergency services or visit the nearest hospital.
Appointments and Bookings
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Appointments should be scheduled in advance whenever possible.
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We will make every reasonable effort to accommodate your preferred date and time.
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Appointment timings may occasionally change due to emergencies, staff availability, or unforeseen circumstances.
Payments
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Payment must be made according to the agreed service package or invoice.
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Prices are subject to change without prior notice.
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Any applicable taxes or government charges will be added where required by law.
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Failure to make payment may result in suspension or cancellation of services.
Cancellation and Refunds
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Cancellations should be made as early as possible.
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Refund eligibility depends on the type of service, timing of cancellation, and work already completed.
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Any approved refund will be processed using the original payment method within a reasonable period.
Patient Responsibilities
Patients and their families agree to:
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Provide accurate and complete medical information.
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Inform us of any changes in the patient’s medical condition.
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Provide a safe environment for our healthcare staff.
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Follow medical advice and prescribed treatment plans.
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Treat our staff respectfully and professionally.
Limitation of Liability
While Litso Medicare strives to provide high-quality healthcare services, we cannot guarantee specific medical outcomes.
To the maximum extent permitted by law, Litso Medicare shall not be liable for:
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Indirect or consequential damages.
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Delays caused by factors beyond our control.
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Medical complications arising from inaccurate information provided by the patient.
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Events resulting from failure to follow professional medical advice.
Medical Disclaimer
Information provided on this website is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional regarding any medical condition or emergency.
Intellectual Property
All website content, including text, graphics, logos, images, designs, and other materials, is the property of Litso Medicare unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal and medical information in accordance with applicable privacy laws.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy practices, or services offered by third-party websites.
Website Availability
We strive to keep our website available at all times but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, upgrades, or technical issues.
Prohibited Use
You agree not to:
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Use the website for unlawful purposes.
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Attempt to gain unauthorized access to our systems.
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Upload malicious software or harmful code.
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Interfere with the operation or security of the website.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
Continued use of our website after changes become effective constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Litso Medicare operates.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on the Litso Medicare website.